Bill Pay & Insurance

For quick reference, jump to:

• About Financial Assistance
• Online Bill Pay (to make a payment)

Welcome to Northern Inyo Healthcare District's Payment and Billing Information Center. We are here to help you.

Northern Inyo Healthcare District accepts Medicare, Medi-Cal and a number of major insurances, and other government programs.

If you have insurance, we will bill your insurance for you. You will be responsible for policy deductibles, co-payments, co-insurance, and charges not covered by your insurance plan.

Often prior authorization is required by many insurance companies for various medical services, and some plans have coverage limitations. Please review your insurance plan to determine the requirements and limitations of your specific plan, or contact your insurance company directly. During your care, we will assist you with authorizations.

As a reminder, we bill for:

• Hospital Services
• Clinics:
  • Behavioral Health
  • Internal Medicine
  • Orthopedics
  • Pediatrics
  • Rehabilitation Services (Physical/Occupational/Speech Therapy)
  • Surgical Services
  • Specialty Clinic
  • Telehealth
  • The Rural Health Clinic (RHC)
  • The Rural Health Women's Clinic
• Hospital-based pathologists, radiologists, and anesthesiologists

Outside service providers, ambulances, outside reference laboratories, such as Lab Corp, will bill you separately for their services.

Financial Assistance

If your family income is below 400 percent of the Federal Poverty Income Guidelines, you may qualify for financial assistance. Catastrophic medical coverage is also available if you have high medical costs (exceeding 10 percent of your family income). Our Billing & Credit team can help determine whether you are eligible once you provide:

• A completed application form (available from Billing & Credit)
• Documents verifying your income (tax return, pay stubs, or employer salary history)

Your completed application and supporting documents should be returned to the Billing & Credit Office. Our staff may contact you to request additional information. If you need help completing the form, please contact our Billing & Credit team at (760) 873-2097, Monday-Friday, 8 a.m. to 4 p.m.

• References
  • NIHD Charity Care Policy
  • NIHD Prompt Pay Discount Policy
  • NIHD Bad Debt Policy

Online Bill Pay

Payments for the hospital, diagnostic imaging, rehabilitation services, and all of our outpatient clinics may be made here by credit or debit card.

Please note all information is kept secure and confidential. All payments are via a secure server.

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If you have questions regarding your bill or payment, please call:
Credit & Billing Information Office
(760) 873-2190
Monday-Friday, 8:30 a.m. to 4 p.m.